Product FAQs

What is the capacity / size of Cupple?

Bottle capacity: 525ml (18oz), single walled

Cup capacity: 340ml (12oz), double walled

Cupple height: 27cm

Cupple diameter: 7.5cm

Cupple weight (empty): 430g

What makes Cupple different from other reusables?

A reusable cup AND reusable water bottle combined in one, reducing the number of items to carry for a sustainable, on the go lifestyle.

Save space. Reduce waste.

How long will the Cupple cup keep the drinks hot?

The Cupple cup has fantastic insulating properties. It will keep your drink hot for up to 3 hours. Long enough for you to enjoy your freshly prepared, hot drink.

Warning: When using the cup for very hot / boiling drinks, either allow the steam to escape before putting the lid on or lower the temperature of your drink with cold milk or cold water.  The steam increases the pressure inside the cup and effects the seal between the lid and the rim of the cup. 

Why is Cupple priced at £42?

Cupple is not just another water bottle; it's a beautifully designed, insulated cup with a lid that also serves as a water bottle.

We’ve worked hard to create a unique product that reduces reliance on single-use disposable cups and plastic bottles, offering the convenience of a 2-in-1 solution. Cupple is crafted in small quantities to ensure the highest quality and eliminate waste, reflecting our commitment to sustainability. Our pricing mirrors the design and manufacturing efforts that go into each piece. We aimed to create a beautiful, lifelong investment that helps you reduce your waste footprint while you're on the go.

Can I use the bottle for hot drinks?

No, the bottle is not insulated; it is a single-wall stainless steel bottle designed for maximum lightweight convenience, similar to a plastic bottle. It’s meant for refilling with cold drinking water or other cold liquids.

Caution: The bottle will become extremely hot to the touch if used for hot liquids.

Does the bottle keep my water cold?

Although the bottle is not double-wall insulated, it features three insulating layers by design. The cup and outer sleeve cover three-quarters of the bottle, creating insulation that keeps your water cool for several hours.

We designed the bottle with a wide opening, allowing you to easily add ice cubes for those hot days or for anyone who enjoys icy cold water.

Is Cupple dishwasher safe?

To maintain the quality of your stainless steel bottles and cups, we recommend hand washing. The strong chemical detergents used in dishwashers can degrade coatings, plastic, and silicone.

For best results, use the Cupple Brush along with warm water and mild soap to keep your Cupple squeaky clean.

Occasionally, you may also want to add a teaspoon of bicarbonate of soda mixed with warm water to the bottle. Give it a gentle shake and let it soak for an hour for an even deeper clean.

Can I use the outer sleeve as a drinks container?

The outer sleeve is designed for cold beverages like milkshakes or Frappuccinos and is made from the same food-grade stainless steel as the bottle and cup. We recommend using a metal straw for a better drinking experience.

Caution: The outer sleeve is not insulated and is NOT suitable for hot drinks.

Will Cupple fit into the cup holder in my car?

Yes, we designed Cupple to fit in all standard cup holders. With a diameter of 7.5 cm, Cupple easily slips into the standard European cup holder measurement of 8.5 cm. However, it's always worth checking for any exceptions!

Are you developing any other products?

Absolutely! We're already planning to expand the Cupple family with new colours, accessories and other combined reusables. If you have any ideas, we’d love to hear from you at hello@cuppleup.com.

Order FAQs

What delivery options are available?

*Excluding pre-order items*

We have a few different options depending on your location and order volume.

UK:

FREE delivery (2-3 days) when spending £50.00 or more

£3.50 (2-3 days) for all orders under £50.00

£7.50 (next day delivery) regardless of spend. Order before 2.30pm (Mon-Fri only)

Europe:

FREE delivery (2-7 days) when spending £100.00 or more

£14.99 (2-7 days) for all orders under £100.00

Rest of World:

FREE delivery (2-7 days) when spending £100.00 or more

£19.99 (2-7 days) for all orders under £100.00

Can I return my Cupple?

If an item in your order arrives damaged or you think it might be faulty, please email hello@cuppleup.com so our Customer Services team can review the issue.

We accept returns of unused and non-personalised products in their original packaging to our warehouse, up to 30 days after receipt of your order.

Please note, we are unable to offer free returns, so the cost of returning the order will need to be covered by the customer.

Who should I contact for wholesale inquiries?

If you're interested in stocking Cupple please email us at hello@cuppleup.com, and we’ll respond within one day.

Can Cupple be branded with a logo or personalised?

Absolutely. We partner with a top-quality branding service to offer laser etching for Cupple. This allows for branding, logos, initials, quotes, or names, beautifully lifting the powder coating on the bottle neck and cup.

We have collaborated with esteemed brands like Netflix, Visa, Barclays, BT Sport, Rathfinny, and the Royal Opera House.

If you're interested in branding Cupple for your organization, please email us at hello@cuppleup.com, and we’ll respond within one day.